welcome to Terms and Services page.

.We offer unique Customized LIFESTYLE Products WITH FREE SHIPPING WORLDWIDE EXCEPT ENTIRE EUROPEAN AND SOME ASIAN COUNTRIES. 90% OF OUR STORE PRODUCTS ARE FULLY CUSTOMIZED AND ONLY 10 % PRODUCTS ARE READY TO PURCHASE WITH 100% FREE SHIPPING FACILITY  

Shipping policy

WE GIVE 100% FREE SHIPPING CHARGES IT IS A BEAUTY OF OUR STORE

PRODUCT DELIVERY TIME;

As you know 90% of our products are fully CUSTOMIZED so it will take 8 to 10 days delivery WORLDWIDE. In most of the cases our products was shipped in USA within 10 days. Some of the countries will take 10 to 15 days like in Russia Mosco side our products will be delivered within 12 or 15 days.

CUSTOMIZED PRODUCTS DESIGNING TIME;

When someone placing an order of customized or CUSTOM product it is necessary to give us all necessary design directions through our store email or our WEBSTORE INBOX. We give us our store email address if a customer has design in IMAGE FORMAT he or she give us through email and all necessary design direction. we finalize their all design direction and convert it into product mockup and deliver it into our printing department. They people give us ORDER TRACKING CODE of that order and we deliver it into client so the DESIGNING AND DELIVERY OF ORDER TRACKING WILL TAKE ATLEAST 2 DAYS AFTER PLACING AN ORDER.

NOTE; IN MOST OF THE CASES CLIENT WILL NOT CO OPERATE US AND DID NOT GIVE DESIGN DIRECTION ON TIME. IN THIS CASE ORDER TRACKING OR MAKING DESIGN WILL TAKE MORE THAN 2 DAYS. SO ITS DEPEND ON CLIENT IF THEY WILL GIVE ALL NECESSARY DETAILS ON TIME WE FINALIZE DESIGNING AND ORDER TRACKING CODE VERY SOON ON TIME. 

Return policy

If customers receive orders with no quality issues but want to refund because they don't want it, CUSTOM WONDERS MART reserves the right to reject it.

Note: CUSTOM WONDERS MART takes no responsibility for the loss, damage of goods, or late delivery, because of force majeure such as pandemic, earthquake, natural disaster, war, and country policy.

Due to pandemics, SHIPPING GUARANTEE POLICY does not suit regional areas, such as Africa, India, the Middle East, remote islands, and so on.

1 Order details

Once you have paid for the order, it will be produced soonest possible. If you want to change certain parameters, Customer addresses, etc., please check whether such an option is available in your account. If you do want to modify or cancel your orders, KINDLY INFORM WITHIN 2 DAYS AFTER PLACING ORDER WE WILL CANCEL YOUR ORDER AND GIVE FULL REFUND TO YOU AS SOON POSSIBLE.ALSO IF YOU WANT TO CHANGE DELIVERY ADDRESS ,PERSON NAME PHONE NO. OR ANY INFO.REGARDING DELIVERY SEND US CHANGE REQUEST WITHIN 2 DAYS OF PLACING AN ORDER AFTER 2 DAYS IT WILL NOT ACCEPT OTHER CONDITION IF WE WILL GIVE YOU ORDER TRACKING CODE THEN YOUR ADDRESS REQUEST WILL NOT BE CHANGED. please contact CUSTOM WONDERS MART Customer Service, we are not bound to fulfill your request but we will do our best on a case-by-case basis.

2 Shipping address

Before ordering from us, it is the Customer's responsibility to check and verify the full ability to receive the Products. Correct address and postcode/zip code, telephone number are absolutely necessary to ensure the successful delivery of Products. All information required on the checkout page must be filled in precisely and accurately. CUSTOM WONDERS MART will not be responsible for failed delivery due to incorrect delivery address or phone number. Should you like to ask for a change in the delivery address or any other special requirements, please change it in your order account or contact CUSTOM WONDERS MART Customer Service. WITHIN 2 DAYS WHEN PLACING AN ORDER AFTER 2 DAYS WHEN WE GIVE ORDER TRACKING CODE AFTER GIVING TRACKING CODE IT WILL NOT BE CONSIDERED!

Actual product notice

This size data is measured on a flat tile surface. Due to the different measurement methods, a difference within 1-2cm is normal. And the picture displayed is for reference only, the final product effect is subjected to the actual product itself. Due to objective factors such as different production batches, machinery and equipment, there might be slight color, position and size differences. The above differences are normal.

If customers receive orders with no quality issues but want to refund because they don't want it, CUSTOM WONDERS MART reserves the right to reject it.

Note: CUSTOM WONDERS MART takes no responsibility for the loss, damage of goods, or late delivery, because of force majeure such as pandemic, earthquake, natural disaster, war, and country policy.

Due to pandemics, SHIPPING GUARANTEE POLICY does not suit regional areas, such as Africa, India, the Middle East, remote islands, and so on.

Refund & Return Policy

1. Full Refund WITHIN 3 CONDITIONS :

The amount will be paid back to customer's payment method. It might take 3-5 business days to refund orders paid with a credit card. For orders paid with PayPal, CUSTOM WONDERS MART BANK ACCOUNT balance, the processing time will be 1-2 business days.

1. Once customers requested for the after-service, CUSTOM WONDERS MART will process them according to the situation (customer’s submission details). Normally we could provide after-service according to description and pictures. Sometimes, we may need you to return the product as a condition for a replacement or other solution options. CUSTOM WONDERS MART charges no extra fee to issue a return, but you will have to bear the direct cost of returning the product, such as shipping costs including the customs fee OR RETURN PARCEL DELIVERY CHARGES .We give you address of RETURN PARCEL DELIVERY at customers email address when you give a proof of RETURN PARCEL DELIVERY TRACKING CODE'. When 3rd party (where you send Return) approve the parcel has been received by them THEN WE ISSUE REFUND AMOUNT.

2. WE GIVE FULL REFUND ONLY IN VARIABLE PRODUCTS LETS SUPPOSE YOU WANT 2XL SIZE AND CO. DELIVER XL SIZE IN THAT CONDITION YOU SEND A VIDEO PROOF AT OUR WHATS APP NO. WHERE YOU MEASURE THE WIDTH AND HEIGHT OF PRODUCT WHICH WE DELIVER WHEN WE SEE THAT YOU ARE CORRECT IN THIS CASE YOU RETURN THIS PRODUCT AND WE DELIVER FREE OF COST NEW PRODUCT ACCOUDING TO YOUR REQUIRED SIZE IF YOU WISH TO TAKE REFUND AMOUNT WE GIVE IT TO YOU. WHEN YOU RETURN IT AT OUR PRODUCTION DEPARTMENT.(IN THIS CASE WE WILL COMMUNICATE TO PUR PRODUCTION DEPARTMENT IF THEY WANT TO RETURN THE PRODUCT WE GIVE YOU ADDRESS OF RETURN THROUGH EMAIL WE BEAR DELIVERY COST GIVE IT AT YOUR PAYPAL ACCOUNT OR BANK ACCOUNT YOU HAVE TO DELIVER IT BY YOUR DELF IN THE RETURN ADDRESS PRODUCT WILL MAKE AGAIN AT YOUR REQUIRED SIZE AND DELIVER IT TO YOU 10 OR 12 DAYS WILL BE TAKEN WE BEAR ALL THE EXPENSES IN OUR BEHALF ). THESE ISSUES WE ARE FACING IN CLOTHING. BUT THE GRACE OF GOD WE DID NOT FACE IT YET. WE GIVE YOU A SURETY THAT OUR PRODUCTION DEPARTMENT WILL ALWAYS DELIVER YOUR REQUIRED SIZE. IT IS OUR RESPONSIBILITY.

3. IF YOU RECEIVE DAMAGE ITEM KINDLY TAKE A SCREENSHOT OR MAKE A VIDEO OF 1 OR 2 MINUTE LONG WE WILL GIVE FULL REFUND.

Full refund available within 30 days

At [CUSTOM WONDERS MART ], we strive to provide you with high-quality products and an exceptional shopping experience. We understand that there may be instances where you may not be fully satisfied with your purchase. To ensure your confidence in shopping with us, we have formulated a comprehensive return policy with a 100% money-back guarantee.

30-Day Money-Back Guarantee:

If you are not completely satisfied with your purchase PLEASE GIVE US A SOLID OR VALID PROOF If customers receive orders with no quality issues but want to refund because they don't want it, CUSTOM WONDERS MART reserves the right to reject it

You return the product package keep it a side at your home we give full refund from the date of delivery for a full refund. Please note that the following conditions must be met:

Product Condition:

The product must be in its original packaging and in unused, resalable condition. Any seals or protective layers must be intact. Return Authorization:

Before returning any item, please contact our customer service team at [your email address] to obtain a Return Merchandise Authorization (RMA) number. Clearly write the RMA number on the outside of the package. Shipping Costs:

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. Refund Process:

Once we receive your return and inspect the item, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please allow 10 business days for the refund to be reflected in your account. Exceptions:

Customized or Personalized Items:

Unfortunately, we cannot accept returns for customized or personalized items unless they are defective or damaged. Final Sale Items:

Items marked as “Final Sale” are not eligible for return or refund. International Returns:

Customers outside [your country] are responsible for all shipping costs and any applicable customs fees associated with the return. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. EMAIL OS THESE DAMAGE PRODUCT PICTURES AT (contactus@customwindersmart) with your ORDER ID NO. OR DAMAGE PRODUCT PICTURE WHATS APP AT OUR CO. NO. 447723527992 We will work swiftly to resolve the issue by providing a replacement or issuing a full refund.

At Authentic-Store123], customer satisfaction is our top priority. If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer service team at [your email address].

Thank you for choosing [Your Company Name]. We appreciate your trust in our products and services.

Miscellaneous details

We offer unique Customized LIFESTYLE Products WITH FREE SHIPPING WORLDWIDE EXCEPT ENTIRE AFRICAN AND SOME ASIAN COUNTRIES. 90% OF OUR STORE PRODUCTS ARE FULLY CUSTOMIZED AND ONLY 10 % PRODUCTS ARE READY TO PURCHASE WITH 100% FREE SHIPPING FACILITY.

Seller coupons & discounts

Combined item discount: 50% off w/ $500.00 spent

Shipping discount: Shipping weights of all items added together for savings. Free shipping on orders over $30.00